FAQs
A list of the Frequently Asked Questions about our service. Please feel free to write to us if you have any feedback/suggestions or would just like to have a banter. We love to hear from our customers! :)
Yulu is built on a simple philosophy to make Urban Mobility Seamless, Shareable and Sustainable. What started off as an initiative to reduce traffic c...
Mon, 10 Jun, 2019 at 2:41 PM
1. How do I download the app? To start using Yulu, simply download the Yulu app on Play store for Android devices or App store for iOS devices. You...
Tue, 11 Jun, 2019 at 11:39 AM
Security Deposit required for using Yulu Move is Rs. 100 and for Yulu Miracle is Rs. 500. It is collected to ensure a user takes complete responsibility ...
Fri, 7 Jun, 2019 at 4:38 PM
You may check your account balance in your profile at any time. The balance in your wallet can only be used to pay for your ride. The balance has no expirat...
Fri, 7 Jun, 2019 at 4:39 PM
We take our riders’ data and privacy very seriously. GPS data is always anonymized before sharing with cities. Additionally, we do not sell rider data to th...
Fri, 7 Jun, 2019 at 4:41 PM
Visually inspect the body of the vehicle for cracks or other structural damage. Check the brakes and air pressure in tires of the vehicle Check if the c...
Fri, 7 Jun, 2019 at 4:40 PM
Yulu Move Pricing (A single Yulu Move ride costs ) Ride Charges Pause Charges Rs. 10 for the first 30 minutes Rs. 5 for every subsequent 30 minutes...
Tue, 11 Jun, 2019 at 11:35 AM
Yulu Miracle Pricing (A single Yulu Miracle ride costs) Ride ChargesPause Charges Rs. 10 for unlock Rs. 10 for every 10 minutes Rs. 5 for every...
Tue, 11 Jun, 2019 at 11:39 AM
Yulu can be ridden on streets, in bike lanes, and on bike paths. Please respect all traffic laws and do not ride your Yulu on the sidewalk. Please refer to ...
Tue, 11 Jun, 2019 at 11:50 AM
Please note that you can start and end your ride ONLY at a YULU ZONE. The YULU ZONES for MOVE bicycle and MIRACLE bike are DIFFERENT! IMG 1: YULU ...
Tue, 11 Jun, 2019 at 11:57 AM